Refund Policy

Request Procedure

Refunds must be requested by sending an email through our online contact form HERE to be eligible for consideration. Requests received by any other method including direct email to a staff member cannot be considered or processed.

Reasons Not Eligible For Refund – Terms and Conditions

iDS Web Design reserves the right to refuse refund in the following events:
If any Intellectual Property* has been developed, deployed or created upon the clients behalf including but not limited to website design, graphics design, css development, php development, WordPress design, WordPress development or any other digital intellectual properties and services that have been rendered on behalf of the client.
Purchaser has distributed the product on peer to peer (P2P) or illegal content (Warez) websites.
Purchaser has attempted a chargeback and failed.

*Intellectual property (IP) is a term referring to a number of distinct types of creations of the mind for which a set of exclusive rights are recognized—and the corresponding fields of law. Under intellectual property law, owners are granted certain exclusive rights to a variety of intangible assets, such as musical, literary, and artistic works; discoveries and inventions; and words, phrases, symbols, and designs.